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Review of Operations
Access to High Quality and Affordable Health Care | Hospital Care | Health Care | More for Our Members |
Retirement and Aged Care Services | Commitment to Members | Complaint Resolution |
Making it Easy to do Business with Us | More Information for Our Members | Awards for Excellence
 
HCF offers a range of products and services that provide the freedom for our members to choose and access high quality health care and financial services. We meet and exceed our members’ expectations through continued improvement in efficiency and service standards, meeting our pledge that HCF gives more for our members.
Retirement and Aged Care Services

Retirement and Aged Care Services(RACS) operates 183 aged care beds and 182 retirement living units in North Parramatta, Hunters Hill and Westmead and caters for over 400 residents and employs approximately 160 staff. All facilities successfully met their compliance obligations, with the Commonwealth Department of Health and Ageing extending the aged care facilities Accreditation out to 2011 following last year’s periodic Accreditation reviews. We continued to invest in our facilities to ensure we maintained and improved the services we offer our residents and this in turn ensured our facilities remained in strong demand.