| Review of Operations |
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Access to High Quality and Affordable Health Care |
Hospital Care |
Health Care |
More for Our Members |
Retirement and Aged Care Services |
Commitment to Members |
Complaint Resolution |
Making it Easy to do Business with Us |
More Information for Our Members |
Awards for Excellence
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| HCF offers a range of products and services that provide the freedom for our members to choose and access high quality health care and financial services. We meet and exceed our members’ expectations through continued improvement in efficiency and service standards, meeting our pledge that HCF gives more for our members. |
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More Information for Our Members
We keep members up to date with
information on health and life matters, as
well as developments in health insurance
benefits, through our regular e-mail
newsletters and bi-annual magazine.
These mediums provide members with
tips on personal health and fitness topics,
the latest ideas and developments in
preventative medicine, and the best
ideas for healthy living. Over 400,000
members receive our popular HCF Fit
& Well magazine. Two free monthly
e-mail newsletters go to over 200,000
subscribed HCF members. Of these,
the HCF Zone is produced for our
younger members.
We provide our members with an annual
policy summary, listing details of their
coverage and benefits paid to them
throughout the year. The policy
summary also includes an invitation
to review their cover and change or
upgrade it to suit their needs. Policy
summaries are also available online or
upon request.
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